Last Updated: April 1, 2026
1. Introduction
Nexgen for Marketing Solutions ("Nexgen," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://nexgen.jo) or engage our marketing production services.
By using our website or services, you consent to the practices described in this policy.
2. Data Collection
2.1 Information You Provide
We collect personal and business information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, company/brand name
- Project Details: Service requirements, project scope, brand guidelines, and specifications submitted through our contact form
- Business Information: Company details, retail locations, and project-related information relevant to our production services
- Newsletter Subscription: Email address when subscribing to our insights newsletter
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
- Device Information: Browser type, operating system, screen resolution
- Usage Data: Pages visited, time spent on pages, click patterns
- Network Data: IP address, approximate geographic location, referring URL
- Cookies and Tracking: Data collected through cookies and similar technologies (see Section 4)
3. How We Use Your Data
We use the collected information for the following purposes:
- To respond to your inquiries and provide requested production services
- To prepare quotations, BOQs, and project proposals
- To communicate project updates and coordinate installations
- To send you industry insights and service updates (with your consent)
- To improve our website, services, and partner experience
- To analyze website traffic and usage patterns
- To comply with legal obligations
4. Cookies
4.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide a better browsing experience and understand how visitors use our site.
4.2 Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
- Preference Cookies: Remember your preferences such as language selection
4.3 Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies may affect website functionality.
5. Data Sharing
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party tools we use for website hosting and email communication
- Analytics Partners: Google Analytics for website analysis
- Legal Requirements: When required by law, regulation, or legal process
All third-party service providers are contractually obligated to protect your data.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal and business information, including:
- SSL/TLS encryption for data transmitted through our website
- Secure storage of personal data with access controls
- NDA compliance for all partner brand assets and proprietary information
- Regular security assessments and employee training on data protection
7. GDPR Compliance
For visitors and partners in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have the following rights:
- Right to Access: Request a copy of your personal data we hold
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request your data in a structured format
- Right to Object: Object to data processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
To exercise any of these rights, please contact us at privacy@nexgen.jo. We will respond within 30 days.
8. Data Retention
- Contact form submissions: 2 years after last contact
- Partner project data: Duration of engagement + 5 years
- Newsletter subscriptions: Until you unsubscribe
- Analytics data: 26 months
9. Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us: